Please send your application and CV containing contactable references to careers@shackletonlife.co.za and state the position you intend to apply for in the subject line of your email.

Shackleton Life is a forward-thinking insurance company dedicated to providing innovative and specialized insurance solutions to meet the evolving needs of our clients. We leverage technology and data to deliver personalized products and exceptional customer experiences. Our dynamic team is passionate about transforming the insurance industry through creativity, efficiency, and a customer-centric approach.

Job Title: Account Success Manager

Location: South Africa (Travel Required)

Employment Type: Full-Time

Company: Shackleton Life

Job Description:

As an Account Success Manager at Shackleton Life, you will play a crucial role in engaging with our business lead providers and ensuring exceptional service delivery. You will be responsible for building networks and relationships, winning over new clients, maintaining healthy relationships with existing clients, and traveling across South Africa to support our business development efforts. Additionally, you will host virtual calls to engage with clients and partners.

Key Responsibilities:

• Engage with business lead providers and ensure high-quality service delivery.
• Build and maintain strong networks and relationships with clients and partners.
• Actively pursue and win over new clients.
• Maintain healthy and productive relationships with existing clients.
• Travel across South Africa to meet with clients and partners.
• Host virtual calls to engage with clients and ensure ongoing satisfaction.

Qualifications:

• Previous experience in account management, business development, or a related field.
• Strong interpersonal and communication skills.
• Ability to build and maintain relationships with clients and partners.
• Self-motivated and capable of working independently.
• Willingness to travel across South Africa.
• Proficiency in hosting virtual meetings and using relevant technology.
• Customer-centric approach with excellent problem-solving skills.

Requirements:

• Metric Certificate
• Valid License
• Minimum of one’s experience in an account management, business development, or a related field

Benefits:

• Competitive compensation.
• Opportunities for professional growth and development.
• Collaborative and supportive team culture.
• Travel allowances and benefits.
• Flexible working environment with a mix of travel and virtual engagements

How to Apply:

Please note that you will not be considered for this role if you do not meet the bare minimum requirements. If you are interested in this opportunity, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application!

Please send your application and CV containing contactable references to careers@shackletonlife.co.za and state the position you intend to apply for in the subject line of your email.